Services Offered
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Communication
In the information age, we have to send, receive, and process huge numbers of messages every day. But effective communication is about more than just exchanging information; its also about understanding the emotion behind the information. Our programs on Effective communication can help improve relationships at work, home, and in social situations by deepening connections to others and improving teamwork, decision-making, and problem solving. It helps communicate difficult messages without creating conflict or destroying trust.
Topics:
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Communication Skills
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Presentation Skills
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Public Speaking
Levels: Jr. Level | Mid Level | Sr. Level
Etiquette
How you present yourself to others in the business world speaks volumes. People often form first impressions about others within seconds of first meeting them therefore it is crucial to ensure you are properly prepared to present yourself as a professional. Our programs focus on the following :
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Telephone etiquette
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Meeting etiquette
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E- mail etiquette
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Office etiquette / corporate etiquette etc.
Topics:
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Professional etiquette
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E-mail etiquette
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Telephone etiquette
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Office etiquette
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Meeting Etiquette
Levels: Jr. Level | Mid Level | Sr. Level
Building Relations
The ability to communicate within an organization depends heavily upon people’s interpersonal skills. These are the tools people use to interact and communicate with individuals in an organizational environment.Employers often seek to hire staff with ‘strong interpersonal skills’ – they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.Our training aims at helping its employees enhance their interpersonal skills with focus on effective communication , listening skills , rapport building , influencing skills etc.
Topics:
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Influencing skills
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Interpersonal Relations
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Assertiveness
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Team work
Levels: Jr. Level | Mid Level | Sr. Level
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Managerial & Leadership Skills
Leadership involves creating a compelling vision of the future, communicating that vision, and influencing the team to commit to the common goal.Managers play a very vital role and are responsible for ensuring that the mission is accomplished by effective utilization of all resources.
This program focuses on training managers on the importance of combining the management and Leadership skills to make an edge in the development of the organization and its people with primary focus on the following aspects :
• People management
• Process management
• Engage , inspire and motivate
• Change management
• Meeting management
• Effective communication
• Delegation
• Building talent , innovation etc.
• Goal setting
Topics:
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Interviewing skills
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Delegation skills
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People management
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Goal Setting
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Leadership and Management
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Building Talent
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Meeting management
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Motivation and influencing skills
Levels: Jr. Level | Mid Level | Sr. Level
Improved Production & Sales, and Personal Effectiveness
Every interaction that an employee has, be it with an internal or external customer, would create a positive impact for the organization. While the performance of the customer contact employees are important, managing them and leading them for excellence is even more important job for Managers. This program focuses on creating the managerial excellence amongst the respective managers.
Levels: Jr. Level | Mid Level | Sr. Level
Topics:
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Personal effectiveness
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Selling skills
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Customer handling skills
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Creative/ Lateral thinking
Quality Management
Today’s demanding and dynamic business environment requires organisations to keep abreast with the best industrial practices with regards to processes and procedures . Customers look for quality of the products as well as services. It becomes imperative to bring in continuous improvement to existing processes and procedures to best suit the business and customer needs.A well-organized workplace results in a safer, more efficient and more productive operation. It boosts the morale of the workers, promoting a sense of pride in their work and ownership of their responsibilities.5S , 7QC Tools and Kaizen are the buzzwords for many leading manufacturing organisations which look for structured approach towards troubleshooting , continuous process improvements and standardisation .
Topics:
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5S
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Six Sigma
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7QC
Levels: Jr. Level | Mid Level | Sr. Level
Other Services
Team work is the crux and core of any organizations’ success and the first attempt would be to groom the employees on their team work skills through experiential learning .Our programs aim to equip the participants with skills and knowledge, which would help them function as a cohesive team with focus on business results.The focus is on Tuckman’s model with five stages of Team Development through activities, self-introspection and concepts which are relevant to the actual workplace.
Levels: Jr. Level | Mid Level | Sr. Level
Topics:
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Positive attitude
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Personal effectiveness
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Conflict resolution
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Negotiation skill
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Decision making
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Problem solving
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WOW– World of a Woman
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Planning and time management
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Goal setting
